NH DHHS - ServiceLink Celebrates a Decade of Service in NH

Concord, NH – The New Hampshire Department of Health and Human Services is recognizing the ServiceLink Resource Center Network’s decade of service to New Hampshire. Since 2000 ServiceLink has been serving seniors over 60, adults with disabilities and the chronically ill, and caregivers and their families around New Hampshire. Currently there are 13 ServiceLink Resource Center offices operating in the State; one in each of the ten counties and two each in Grafton, Rockingham and Hillsborough.

“We want to recognize and thank all ServiceLink staff for ten years of service to the residents of our State,” said DHHS Commissioner Nicholas Toumpas. “DHHS is proud of its partnership with ServiceLink. The ServiceLink sites have become a valuable, trusted resource for seniors and their families who may be looking for help finding services, or for support of an aging family member or disabled adult living in their community.”

The ServiceLink Program serves as the Aging and Disability Resource Center for the state. In partnership with DHHS’ Bureau of Elderly and Adult services (BEAS), ServiceLink provides the following programs: information, referral & assistance, State Health Insurance Assistance Program (SHIP), Senior Medicare Patrol (SMP), NH Family Caregiver Support, and Long Term Support Options Counseling.

ServiceLink had 7,000 contacts through phone calls, walk-ins, office and home appointments and e-mails in 2000, in 2010 ServiceLink had over 85,665 contacts statewide. “I realized early on that ServiceLink would provide essential community based services for our citizens,” said Lisa Morris, Executive Director for the Lakes Region Partnership for Public Health. “Staff are passionate in their drive to promote healthy aging by providing information, support and guidance to older adults, individuals with disabilities, and their families. Whatever needs there are ServiceLink staff take the time to listen, understand and assist with finding solutions.”

In celebration of its tenth anniversary ServiceLink is educating residents about its accomplishments and plans for future growth. ServiceLink is the first fully functioning statewide Aging and Disability Resource Center in the Nation. In September it became one of only 4 states in the nation to receive all four funding opportunities made available by the Centers for Medicare and Medicaid and the Administration on Aging. The ServiceLink Resource Center will be working on projects related to person centered hospital discharge planning, nursing home community transitions, benefits enrollment for Medicare Beneficiaries, and formalizing its Long Terms Supports Options Counseling Program. Over the next several months, local ServiceLink offices and BEAS will recognize staff, stakeholders and partners for their support and continued involvement in ServiceLink Resource Centers. For more information contact your local SerivceLink office at 1-866-634-9412, or visit their website www.servicelink.org.