NH DHHS Announces Change in Benefits

Concord, NH – The New Hampshire Department of Health and Human Services (DHHS) is announcing a change in the way clients access cash benefits with Electronic Benefits Transfer (EBT) debit cards. EBT is a method DHHS’ Division of Family Assistance (DFA) uses to deliver benefits to clients receiving food stamps or cash assistance.

For cash benefits, currently clients can go to ATM’s to withdraw money four times a month before an EBT card transaction fee is charged. Beginning April 1, cash assistance clients will be allowed two free cash ATM withdrawals per month; an EBT transaction fee of fifty cents will be charged for each additional ATM cash withdrawal after the two free ones.

“We want to alert our clients who receive cash assistance, you can avoid any cash withdrawal-related fees simply by requesting cash back when using your EBT card to make purchases at stores—especially supermarkets—that accept EBT,” said DFA Director Terry Smith. “Another free alternative is for clients to avoid EBT altogether by allowing the Department to direct-deposit benefits into their personal bank account."

Food stamp recipients are never allowed cash or change back under any circumstance.

The first two ATM withdrawals each calendar month are only guaranteed to be free of EBT-related transaction fees. Certain ATM’s may charge their own fee when the recipient makes a withdrawal.

EBT cash recipient cardholders can find additional information and a list of participating retailers on their personal EBT Cardholder Web site at www.ebtedge.com