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Aug232014

NH GOP - HYPOCRITE: SHAHEEN'S PHONY OUTSOURCING RHETORIC 

Shaheen Criticizes Outsourcing Even Though Shaheen Administration Outsourced Jobs To India

 

Concord - Following the release of a new poll that shows her support among Granite Staters cratering, Senator Jeanne Shaheen is set to launch another desperate attack to distract from her failed record. Shaheen intends to focus on job outsourcing even though Shaheen's gubernatorial administration outsourced a state program to India. Shaheen has also accepted large political contributions from companies that outsource jobs.

 

"In the Senate, Jeanne Shaheen has sanctimoniously railed against outsourcing. However, Shaheen has gladly accepted huge donations from companies that outsource American jobs and during her time as governor, the Shaheen Administration outsourced part of its food stamp program to India," said NHGOP Chairman Jennifer Horn. "Jeanne Shaheen's double-talk on outsourcing serves as another reminder that she is a dishonest Washington politician who will do and say anything to get elected. Its time to replace her with a responsible Republican senator who will put New Hampshire first."

 

In the late 1990s, the Shaheen Administration outsourced part of New Hampshire's Food Stamp Program to India.

 

BACKGROUND: SHAHEEN AND OUTSOURCING

 

While Shaheen Was Governor, A Portion Of New Hampshire's Food Stamp Program Was Outsourced To India

 

In The "Late 1990's" New Hampshire And Six Other States Entered Into A Contract With Citibank To Administer Their Food Stamp Programs.  "In the late 1990's seven Northeastern states brokered a deal designed to modernize their outdated and expensive food stamp systems. But the agreement ended up with some of the work being shipped to India. ... The six New England states and New York signed a contract with Citibank that let the company administer a new food stamp program in which beneficiaries buy food with a debit card." (Tim McCahill, "States Respond To Outsourced Jobs," The Associated Press, 3/24/04)

In 2004, It Was Disclosed Some Of The Work Had Been Subcontracted To A Firm In India.  "Citibank subcontracted some of the telephone work to a Wisconsin company, which later contracted with an Indian firm. Officials in some of the states said they were aware that work was being performed outside the country, but others said they were not." (Tim McCahill, "States Respond To Outsourced Jobs," The Associated Press, 3/24/04)

 

A New Hampshire Official Confirmed The State Had Known Since 2001. "Scott Kosowicz, who oversees the debit card program for New Hampshire, said the state has known Citibank was outsourcing the jobs since December 2001. He said the state monitors the calls monthly to ensure participants in the program are getting the help they need." (Tim McCahill, "States Respond To Outsourced Jobs," The Associated Press, 3/24/04)

Time Warner Is One Of Shaheen's Top 20 Contributors, Contributing $42,202 Throughout Her Career. (Center For Responsive Politics, Accessed 8/14/14)

  • Time Warner Outsources Call Center Jobs To Mexico. "Years of record-breaking deportations in the United States are helping to fuel a developing industry in Mexico: call centers to serve American customers. Major U.S. companies are moving pieces of their multi-billion-dollar customer service industry south of the border to take advantage of a burgeoning workforce of returning migrants. Many are recent deportees who are better able to relate to their U.S. customers and who speak English with American accents. The call centers contract with major U.S. companies such as Time Warner, Dish Satellite and Best Buy. They pay lower Mexican wages, as little as $4 an hour, while their customers may not realize they're speaking with someone in a foreign country." (Franco Ordonez, "Mexican Call Centers Provide Jobs, Network For Deported Teens," McClatchy9/1/13)
  • In 2009, Warner Bros., A Division Of Time Warner, Outsourced Approximately 300 Jobs To India And Poland.  "The job cuts are occurring even though Warner Bros. ranked first in domestic box- office market share in 2008 as the result of such hits as "The Dark Knight" and continues to be one of the stronger-performing units of Time Warner Inc. But the studio is under ongoing pressure to wring out more costs from its operations. About 300 positions in management information systems, finance and accounting will be outsourced to India and Poland over the next year." (Claudia Eller, "Warner Bros. To Slash 800 Jobs," Los Angeles Times, 1/21/09)

Comcast Is One Of Shaheen's Top 20 Contributors, Contributing $33,650 Throughout Her Career. (Center For Responsive Politics, Accessed 8/14/14)

  • Comcast Outsources Some Customer Service Operations To The Philippines. "Despite such efforts, critics have long questioned how serious Comcast can be about improving customer service since it outsources some of its call-center operations to the Philippines." (Johnathan Berr, "Can Comcast Improve Its Dismal Customer Service?" CBS News, 3/20/14)

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