Press Releases


Entries in Constituent Service (512)


NH DHHS Announces Additional Assistance to Support MCM Open Enrollment

Concord, NH – The New Hampshire Department of Health and Human Services

(DHHS) is announcing additional assistance for Medicaid clients in the Open

Enrollment process of NH’s new Medicaid Care Management (MCM) Program. The

MCM Enrollment Call Center is now able to help clients find out which

Health Plan provider networks their Primary Care Provider is joining. Open

Enrollment is the time in which clients pick a Health Plan. Open

Enrollment began last month in preparation of the December 1 start date of


DHHS’ Provider Directory is being updated on a daily basis, but does not

list providers who are in the process of finalizing participation in the

MCM Health Plan provider networks – this is known as “credentialing.”

Providers in the credentialing process are listed on an “In-Process”

Provider List, which the Enrollment Center can now access to provide that

information to clients.

“We want to provide our Medicaid clients with as much support as possible

as they make informed decisions about their healthcare,” said Associate

Commissioner Mary Ann Cooney. “If they haven’t yet enrolled in a Health

Plan because they couldn’t find their provider, our Enrollment Call Center

staff is equipped with the most up-to-date information to help them with

that process.”

If a provider is not on the “In-Process” list, the Enrollment Call Center

will contact the provider to track which Health Plan the provider has

contracted with. If the provider has not contracted with a Health Plan,

Call Center staff will encourage the provider to start the process of

joining one or more of the Health Plan networks.

More than 34,000 Medicaid clients have enrolled in a Health Plan as of

October 23rd. “We continue to encourage our clients to choose their Health

Plan now,” said Division of Client Services Director Carol Sideris, “as

there are only a few weeks left before the auto assignment process will

begin. This is a process which selects a Health Plan for the client.”

For the DHHS Provider Directory visit:

Medicaid clients can pick their Health Plan today by calling



NH DHHS - Three Receive Awards 

Three Receive Recognition Awards for Breastfeeding Promotion

Concord, NH – Three New Hampshire WIC Nutrition Program State and local

agency staff were recognized by the New Hampshire Breastfeeding Task Force

for their efforts to promote and support breastfeeding. The awards were

presented in June at a breastfeeding conference in Concord at the Health

and Human Services Building on Hazen Drive.

Awards were given to the following individuals:

Lisa Richards. MS, RD, State WIC Nutrition Services Manager, was recognized

for her efforts as an advocate for breastfeeding services in the WIC

Program for many years.

Lissa Sirois, RD, IBCLC, State WIC Breastfeeding Coordinator, was

recognized for her professional expertise and leadership to oversee all

breastfeeding and peer counseling services in WIC agencies.

Brandi Wadleigh, CLC, Southwestern Community Services WIC Breastfeeding and

Nutrition Coordinator, was recognized for her strong leadership and

expertise in leading breastfeeding and peer counseling services in Cheshire

and Sullivan Counties.

“New Hampshire has always had strong breastfeeding promotion services in

the WIC program, and it is noteworthy that these three staff plus many

others help mothers every day with breastfeeding, with more than 73% of New

Hampshire WIC mothers initiating breastfeeding in the early weeks,” said

Dr. José Montero, Director of Public Health at DHHS. “This success is a

tribute to all WIC breastfeeding coordinators and peer counselors.”

Three employers were recognized with the inaugural NHBFTF Breastfeeding

Friendly Employer Award as well: Stonyfield Farm, Plymouth State University

and Elliot Hospital. All three received the “New Hampshire” award which

recognized employers that go above and beyond the breastfeeding

requirements set forth in the Fair Labor Standards Act.

“I am excited to see the Task Force supporting maternity care practices and

worksite breastfeeding policies,” continued Montero. “These important

changes should lead to improved rates of breastfeeding duration, which is

linked to better outcomes for mothers and babies.”

For more information about the award go to . To learn more about breastfeeding

initiatives within the Division of Public Health Services visit  and .


NH DHHS - Food Safety Tips for the Summer Season

Concord, NH – During this busy summer season of trips to the beach,

vacations, and cookouts, the Department of Health and Human

Services’ (DHHS) Food Protection Section wants to remind everyone to follow

some important food safety practices to avoid foodborne illnesses, such as

Salmonella, Shigella, E. coli, and Campylobacter.

There are an estimated 76 million cases of foodborne disease, 325,000

hospitalizations, and 5,000 deaths each year in the United States.

“Food is an important part of vacation and holiday gatherings but it needs

to be handled safely, especially during the warmer weather,” said Dr. José

Montero, Director of Public Health at DHHS. “The basic rule is keep hot

foods hot and cold foods cold. It sounds like common sense, but often we

get busy and forget or think someone else is taking care of something. It

is everyone’s responsibility to be food safe.”

A DHHS video on summer grilling food safety is available on YouTube at There are some simple

precautions everyone should always take to reduce the possibility of

becoming sick when preparing food, which include:

Separate: Use a separate cutting board for cooked foods and raw foods

(especially meat) and always wash them after use. Avoid cross

contamination. Wash any utensil after preparing one food item before

going on to the next item.

Clean: Always wash hands before touching any food. Wash hands and

surfaces often during food preparation and afterward.

Cook: Make sure all meats are thoroughly cooked by using a meat

thermometer: turkey, stuffing, and casseroles to 165ºF; veal, beef,

and lamb roasts to 145ºF; and ham, pork, ground beef, and egg dishes

to 160ºF. When reheating, leftovers should be thoroughly heated to


Chill: Refrigerate or freeze leftovers within two hours. One hour if it

is a hot day over

90ºF. The refrigerator should be maintained at 40ºF or lower and the

freezer should be at 0ºF or lower. Keep hot foods hot, 140ºF or

hotter, and cold foods cold, 40ºF or below. Never defrost food at

room temperature. Thaw food in the refrigerator, in a cold-water

bath, or in the microwave. When using a microwave, meat must be

cooked immediately after. Marinate foods in the refrigerator.

Report: Report suspected foodborne illnesses to the NH Department of

Health and Human Services by calling 603-271-4496. Often calls from

concerned citizens are how outbreaks are first detected. If a public

health official calls you to talk about an outbreak, your cooperation

is important, even if you are not ill.

For more information visit the U.S. Department of Agriculture at or,

the Centers for Disease Control and Prevention (CDC) at , the

DHHS website at , or


Governor Hassan's Public Schedule for Saturday, March 30 - Friday, April 5, 2013 

Office of New Hampshire Governor Maggie Hassan

CONCORD – Below is Governor Maggie Hassan’s schedule of public events for Saturday, March 30 through Friday, April 5, 2013:

Saturday, March 30

11:00 AM        Governor Hassan to Host Annual Easter Egg Hunt

                        Location: Bridges House, 21 Mountain Road, Concord


2:00 PM          Governor Hassan to Welcome Home Vietnam Veterans

                        Location: NHAG AASF Hangar, 26 Regional Drive, Concord

*Note: Last year, the New Hampshire State Legislature passed Senate Bill 398 to acknowledge and commemorate the military service of American men and women in Vietnam. This bill established March 30, 2013 as Welcome Home Vietnam Veterans Day.


6:00 PM          Governor Hassan to Attend City Year’s 13th Annual Starry Starry Night

                        Location: Wentworth by the Sea Hotel, 588 Wentworth Road, New Castle


Monday, April 1

9:40 AM          Governor Hassan to Swear In Jeff Rose as Commissioner of the Department of Resources and Economic Development

                        Location: Executive Council Chamber, State House, Concord


Tuesday, April 2

11:15 AM        Governor Hassan to Speak at Community Development Finance Authority Event to Mark National Community Development Week

                        Location: Smile Building, 49 South Main Street, Concord


Wednesday, April 3

8:00 AM          Governor Hassan to Attend Governor and Executive Council Breakfast

                        Location: Secretary of State, Bureau of Securities Regulation, State House Annex, 3rd Floor, Room 341, 25 Capitol Street, Concord


10:00 AM        Governor Hassan to Preside Over Governor and Council Meeting

Location: Governor and Council Chamber, State House, Concord

*Note: the Governor will hold a brief media availability immediately following the meeting


Thursday, April 4

9:00 AM          Governor Hassan to Speak at Eggs & Issues

                        Location: North Conway Grand Hotel, 72 Common Court, North Conway


6:00 PM          Governor Hassan to Participate in Fisher Cats Opening Day Ceremonies

                        Location: Northeast Delta Dental Stadium, 1 Line Drive, Manchester


Friday, April 5

8:00 AM          Governor Hassan to Speak at Campaign for Legal Services 2013 Kickoff            

Location: Bedford Village Inn, 2 Olde Bedford Way, Bedford


10:00 AM        Governor Hassan to Open YMCA Youth and Government Day    

Location: Representatives Hall, State House, Concord


11:30 AM        Governor Hassan to Sign Proclamation Proclaiming April as Donate Life Month

                        in New Hampshire

                        Location: Executive Council Chamber, State House, Concord


1:00 PM          Governor Hassan to Speak at New Hampshire State Police Promotion Ceremony

                        Location: New Hampshire Police Standards & Training Council, 17 Institute Drive,



4:00 PM          Governor Hassan to Attend Made in NH Expo

                        Location: Radisson Hotel Expo Center, 700 Elm Street, Manchester


Governor Hassan to Speak at McDonough School to Promote Literacy  

Office of New Hampshire Governor Maggie Hassan

MANCHESTER – Governor Maggie Hassan will speak at McDonough School’s Book Character Pageant Assembly to mark Read Across New Hampshire and promote literacy.


The Book Character Pageant Assembly is part of McDonough School’s week-long campaign to promote literacy. Every student has been challenged to read a million words and classrooms are decorating doors to win $100 to spend at the book fair, among other activities. For the Book Character Pageant Assembly, the students have been invited to dress up like their favorite book characters.


March has marked Read Across New Hampshire Month, part of the National Education Association’s Read Across America program. In its 16th year, Read Across America is the NEA’s signature program, designed to build a nation of readers by motivating children and teens to read by organizing events, creating partnerships, and providing reading resources.


WHAT:          Governor Hassan to Speak at McDonough School’s Promote Literacy Day Assembly to Mark Read Across America Month


WHEN:          Friday, March 29, 1:00 PM


WHERE:       McDonough School, 550 Lowell Street, Manchester