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Entries in Constituent Service (516)


NH DHHS - Southern District Office Closed Until Further Notice

Concord, NH – The New Hampshire Department of Health and Human Services

(DHHS) Southern District Office, located in Nashua, will be temporarily

closed due to water damage inside the facility. The office is closed

beginning today until further notice while the damage is being repaired.

DHHS regrets any inconvenience this may cause, and appreciates your

understanding and cooperation during this time. While the office is

closed, staff will continue to process applications and cases from other

DHHS locations.

While the office is closed DHHS will provide services as follows:

The Bureau of Elderly and Adult Services: 603-271-7014 or 1-800-949-0470

The Division of Client Services: 1-800-852-3345 ext 9700

The Division of Children, Youth and Families: 1-800-852-7493 ext 5

The Division of Child Support Services: 603-271-4427 or 1-800-852-3345 ext


or via the web at

The Division of Family Assistance/New Hampshire Employment Program:

Southern New Hampshire Services Outreach Center at 134 Allds St, Nashua

Long Term Care Services: 1-866-322-9191

Clients can also apply for services online at


Citizens For A Strong NH - Web Video: Kuster leaves NH in the cold 

Congresswoman Annie Kuster leaves Granite Staters out in the cold

Has NEVER hosted a Town Hall meeting as a U.S. Congresswoman 
Click image to watch video

(March 31 2014) - Congresswoman Annie Kuster (NH-02) has been a Member of Congress for over 400 days. During that time, her office hasn't hosted a single Town Hall meeting to give all of her constituents the opportunity to address the many important issues facing the citizens of New Hampshire's Second Congressional District.

Today, Citizens for Strong New Hampshire is releasing a web video with footage recorded outside of the Merrimack County Democrats "St. Patrick's Day Celebration" on Friday, March 28th in Concord.

Click HERE to watch the video.

The video highlights the arrogance of Congresswoman Kuster and her supporters regarding her refusal to meet with all of her constituents. In addition to Congresswoman Kuster blatantly ignoring the question, one supporter who gets into the same car as her afterwards, rudely screams into the camera. 
Afterwards, another supporter of Congresswoman Kuster and Senator Jeanne Shaheen mocks the Granite Stater holding the camera for having to stand outside in the cold rather than being able to attend a partisan event where he was not allowed inside.

Derek Dufresne, spokesman for Citizens for a Strong New Hampshire, released the following statement:


"While Congresswoman Annie Kuster attends fundraisers and partisan events where only her supporters can attend, she continues to turn a blind eye to the rest of her constituents. That's wrong. It has been over 400 days since Congresswoman Kuster assumed office. In that time, we find it hard to believe that she hasn't found the time to host a single Town Hall meeting.

"In addition, the blatant and unapoligetic rudeness of Congresswoman Kuster's supporters and friends is inexcusable. Residents of the Second Congressional District deserve to know that instead of meeting with them in a Town Hall, she would rather take advice and council from individuals like these."



Fuller Clark Urges Constituents to Prepare for Tax Day on April 15 and Use IRS Free File for Online 

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Fuller Clark Urges Constituents to Prepare for Tax Day on April 15 and Use IRS Free File for Online Tax Assistance E-Filing or Extensions

Taxpayers Making $58,000 or Less Can Visit to Prepare and E-File Federal Tax Returns with Free Software & Step-by-Step Help


(Portsmouth,NH) – Senator Martha Fuller Clark today encouraged constituents to take advantage of free tax preparation services available through the Free File program. Every taxpayer with a 2013 Adjusted Gross Income of $58,000 or less may visit to prepare, complete and e-file their federal tax returns at no cost.

Free File is made possible through a partnership between the IRS and the Free File Alliance, a coalition of industry-leading tax software companies. Since its inception in 2003, the program has offered 70 percent of taxpayers free access to leading commercial tax preparation software from Free File Alliance member companies. Free File has already saved taxpayers an estimated $1.2 billion in filing costs.

“Since Tax Day is quickly approaching, I encourage taxpayers making $58,000 or less to take advantage of the free tax services available from the IRS and Free File Alliance by visiting,” said XXX. “Anyone can use Free File to electronically file a tax return or, if necessary, submit an extension – giving themselves an extra six months to prepare and file a federal tax return.”

IRS Free File is available at, which provides a list of Free File Alliance member companies and their free tax software offerings. Users may either choose the company that fits their needs or utilize the “Help me Find Free File Software” tool. After selecting a company, users will be transferred to the company's website to prepare, complete and electronically file their federal income tax returns. The service is also available in Spanish.

Free File also offers basic federal e-filing services with no income limitations. This basic e-filing service, called Free File Fillable Forms, allows taxpayers who are familiar with tax law and need no preparation assistance to complete and file their federal income tax electronically. It is also available at

“Free File makes tax time simple, fast and free for 70 percent of Americans,” said Tim Hugo, executive director of the Free File Alliance. “Since 2003, the Free File Alliance has partnered with the IRS to give taxpayers access to leading online tax preparation software and critical step-by-step support. This year, we invite every taxpayer making $58,000 or less to join the 40 million Americans who have already saved time and money by using Free File.”

Free File Alliance member companies have continually worked with the IRS to strengthen the Free File program, and taxpayers have consistently reported that it is user-friendly and efficient. Responding to a 2009 IRS survey, 96 percent of users said they found Free File easy to use, while 98 percent said they would recommend the program to others.

About the Free File Alliance

The Free File Alliance, a coalition of 14 industry-leading tax software companies, has partnered with the IRS since 2003 to help low and middle-income Americans prepare, complete and e-file their federal tax returns online. The Free File Alliance is committed to giving 70 percent of Americans free access to the industry’s top online tax preparation software. About 40 million returns have been filed through Free File since its inception. For more information, visit


Citizens For A Strong NH - What event, Carol? 

(February 13, 2014) - In today's Washington Post, Congresswoman Carol Shea-Porter (NH-01) said that she would not be attending her party's annual three day meeting, which is taking place in Maryland this week. When asked by a reporter why she wouldn't be attending, her spokesman said Rep. Carol Shea-Porter "will be doing constituent work."


In response, we were excited at the possibility of her providing a venue where Granite Staters could finally discuss the many important issues of the day with her. However, after visiting the events section of her website, we were surprised to see that the congresswoman has none - zero - public events listed for this week. In fact, there are none at all for the entire month of February.

However, while she has no public events scheduled, in a different Washington Post article yesterday, Congresswoman Shea-Porter
said President Obama is always welcome to come and explain Obamacare to her constituents.


In response, Derek Dufresne, spokesman for Citizens for a Strong New Hampshire, released the following statement:

"Like Senator Jeanne Shaheen and Congresswoman Annie Kuster (NH-02), Congresswoman Carol Shea-Porter has made a career out of avoiding public town hall meetings where Granite Staters can engage her on important issues such as Obamacare. Whether it is with President Obama or by herself, Granite Staters welcome the opportunity to discuss Obamacare with Carol Shea-Porter. We just aren't holding our breath waiting for it.


"In the meantime, while New Hampshire residents are getting used to the three aforementioned elected officials hiding from us, we find it incredibly disingenuous for Congresswoman Shea-Porter to use the same constituents she is hiding from as an excuse for not attending an event."


NH DHHS Announces Additional Assistance to Support MCM Open Enrollment

Concord, NH – The New Hampshire Department of Health and Human Services

(DHHS) is announcing additional assistance for Medicaid clients in the Open

Enrollment process of NH’s new Medicaid Care Management (MCM) Program. The

MCM Enrollment Call Center is now able to help clients find out which

Health Plan provider networks their Primary Care Provider is joining. Open

Enrollment is the time in which clients pick a Health Plan. Open

Enrollment began last month in preparation of the December 1 start date of


DHHS’ Provider Directory is being updated on a daily basis, but does not

list providers who are in the process of finalizing participation in the

MCM Health Plan provider networks – this is known as “credentialing.”

Providers in the credentialing process are listed on an “In-Process”

Provider List, which the Enrollment Center can now access to provide that

information to clients.

“We want to provide our Medicaid clients with as much support as possible

as they make informed decisions about their healthcare,” said Associate

Commissioner Mary Ann Cooney. “If they haven’t yet enrolled in a Health

Plan because they couldn’t find their provider, our Enrollment Call Center

staff is equipped with the most up-to-date information to help them with

that process.”

If a provider is not on the “In-Process” list, the Enrollment Call Center

will contact the provider to track which Health Plan the provider has

contracted with. If the provider has not contracted with a Health Plan,

Call Center staff will encourage the provider to start the process of

joining one or more of the Health Plan networks.

More than 34,000 Medicaid clients have enrolled in a Health Plan as of

October 23rd. “We continue to encourage our clients to choose their Health

Plan now,” said Division of Client Services Director Carol Sideris, “as

there are only a few weeks left before the auto assignment process will

begin. This is a process which selects a Health Plan for the client.”

For the DHHS Provider Directory visit:

Medicaid clients can pick their Health Plan today by calling